2013-11-01 - 9869 - Service Request - Purchase order invoice issue #PurchaseOrders

2013-11-01 - 9869 - Service Request - Purchase order invoice issue

Problem Summary

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Purchase order invoice issue

Admin Info

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Purpose	Purchase order invoice issue
Requested by	Babu Lankipalli
Issue Date	11-01-2013
Resolved by	Laxman
Resolved Date	11-04-2013
Document Status	Complete

Detailed Problem Description

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Purchase order could not able invoice for Korea.
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Solution Analysis and Recommendations

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Understand that user is unable to do the invoice against customer for a thirdparty sales order 1557739. After analysis realized that for the corresponding purchase order 4500084488 invoice has been made without doing the statistical goods receipt. One more thing observed is goods receipt flag is unchecked in the delivery tab of purchase order.

Resolution

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Advised client to first reverse/ cacel the invoice made againt PO. Then check the goods receipt flag and do the goods receipt and invoice againt purchase order to resolve the issue.

Release Information

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Provide link here to Release Notes if Technical Objects were changed